Shipping policy

Shipping Policy — Jewelux

We currently offer shipping within the United Kingdom.


Shipping Options & Rates

Method Cost Estimated Delivery Time
Standard Delivery Free 8–15 business days
Express Delivery £4.99 5–8 business days

Processing Time

Orders are processed within 1–2 business days (Monday to Friday).
You will receive a dispatch confirmation email once your order has been shipped.


Delivery Delays

Delivery timeframes are estimates and may be affected by:

  • Peak postal periods or seasonal volume

  • Courier or postal service delays

  • Severe weather or external events

  • Customs or border-control checks

  • Incomplete or incorrect delivery information provided by the customer

Jewelux cannot be held responsible for delays caused by third-party carriers or incorrect address details.


Address Accuracy

Please ensure your shipping address is correct at checkout.
We are not responsible for lost parcels resulting from inaccurate, incomplete, or incorrect addresses submitted by the customer.


Tracking Information

Where available, tracking details will be emailed once your order has been dispatched.


Business Information

Jewelux is a legally registered business operating internationally.
Business registered in Brazil (CNPJ): 63.455.569/0001-61

Trading name: Jewelux


Questions?

If you have any questions regarding shipping or delivery, please contact us at:
📩 helpjewelux@gmail.com